Precious Beauty Collection has a no refund, and no exchange policy on all delivered services and products. 

If services or products have not been delivered, refunds for service, trainings, and products if applicable can TAKE UP TO 30-45 BUSINESS DAYS.

DEPOSITS:

All deposits are nonrefundable. Deposit can be transferrable depending on cause upon request. Please be aware that a "Change" or "Cancellation" fee can be added depending upon request.

SERVICES:

Our PBC team will always insure the best services before leaving our store location. If you are unhappy with your service you have 12 hours after the service has been performed to request and be considered for an refund, if client's refund is valid it will be at the artist description. 

ITEMS:

To be considered eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. All items that are on SALE or discounted will not be eligible for a return. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
- Gift cards
- Items must be unworn, unwashed,, unopened, and have original tags attached or the item

To complete your return, we require a receipt or proof of purchase. 

Please do not send your purchase back to the manufacturer. (If claim is approved)

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error